Swimlanes are one of the five basic categories of BPMN elements and act as a container for partitioning a set of activities from other activities. BPMN 2.0 defines two different types of Swimlanes: Pools and Lanes.

In this video we'll give a short introduction to help you understand Customer Segmentation and Profiling.

A quick introductions to the COBIT 5 enabler: The principles, policies and frameworks. Each enabler, including Principles, policies and frameworks, is broken down into four generic enabler dimensions. Each of these dimensions contain enabler specific information.

A quick introduction to BPMN Sub-Processes which includes hiding the complexity of a business process, and defining a contextual scope that can be used for data visibility, transactional scope, the handling of internal and external exceptions of events, or for compensation.

In a business process, sub-processes have several use cases. Watch this short video guide to learn about the various types of BPMN Sub-Processes and how by utilising them you can benefit both you and your organization.

In this short video guide we'll start to provide the tools you'll need to plan your professional development for a career in sales.

In this short video guide we'll start to provide a basis of what you need to understand the legal and ethical requirements in sales.

What goals have you set yourself to achieve this year? And are you on track to achieve them? If not, maybe the goal wasn’t the right goal for you. Read on to find out how to set goals for success and why the ISMM (Institute of Sales and Marketing Management) is your ideal partner for reaching your goals.

Both TOGAF and ArchiMate have been developed by The Open Group. TOGAF describes the process of developing an enterprise architecture and ArchiMate is a modeling language which compliments TOGAF. This blog outlines the difference between these standards.

BPMN defines three main types of diagrams: Process, Collaboration, and Choreography, and in BPMN 2.0, Conversation diagrams were also introduced. Watch this short video guide to learn how BPMN Conversion Diagrams can benefit both you and your organization.