It is the age of the customer and the age of Big Data but whether you do your business B2B or B2C, your market is now dominated by empowered and digitally-native consumers, and they expect consistent and high-value digital experiences.
When it comes to passing your ITIL foundation exam, many learners are unsure of what to expect. Be sure to follow these 5 top tips for the best possible chance of success first-time.
A beginner’s guide to IT4IT, the Open Group’s exciting new standard for IT Service Management helping you and your organization get to grips with the future of IT.
The evolution of Quality Management to modern interpretations such as Lean and Six Sigma, has led to the development of essential processes that have been key to business performance across every sector.
In this article we’ll take a look at 4 different project management approaches – Prince2, PMP, Agile, and SCRUM- and the particular situations they are designed to address.
The key to understanding IT4IT is to understand it's five core concepts. With this blog we explore the concepts holistically. By the end, we should have a clearer idea of how the pieces of IT4IT fit together and stand up.
An introduction and overview to the origins of PRINCE2 Project Management and it's evolution withing the business space to becoming the industry standard across many UK Government departments, and across the United Nations system.
IT4IT is being called the next stage in IT Management but what exactly is IT4IT? In this blog we explain what IT4IT is and how it can benefit you and your organization.
This video will take you through the range of ITIL Qualifications available and how to progress your career through self-study at foundation right through to the expert level qualifications.
BPMN 2.0 is the most comprehensive process modeling standard, with precisely defined notation and an underlying formal meta-model. This paper will present 10 facts, which are defined in the BPMN 2.0 specification, you probably didn’t know.