When it comes to passing your ITIL foundation exam, many learners are unsure of what to expect. Be sure to follow these 5 top tips for the best possible chance of success first-time.
A beginner’s guide to IT4IT, the Open Group’s exciting new standard for IT Service Management helping you and your organization get to grips with the future of IT.
In this video we will show you how The Open Group's IT4IT Standard will improve the IT Management of any organization by examining the four main value streams of the IT Value Chain.
The evolution of Quality Management to modern interpretations such as Lean and Six Sigma, has led to the development of essential processes that have been key to business performance across every sector.
In this article we’ll take a look at 4 different project management approaches – Prince2, PMP, Agile, and SCRUM- and the particular situations they are designed to address.
The key to understanding IT4IT is to understand it's five core concepts. With this blog we explore the concepts holistically. By the end, we should have a clearer idea of how the pieces of IT4IT fit together and stand up.
COBIT5 asks the following question - how can businesses apply the same mentality that they do to their normal business activities to IT? In this article we cover the 3 components of COBIT5, and the three main benefits it offers to an organization.
Business processes can be observed from ‘static’ and ‘dynamic’ view. The static view of a business process is commonly represented in a BPMN-based business process diagram, which represents the ‘structure’ of a business process.
Well it turns out that some of the billboard headlines for TOGAF are the same: TOGAF is billed as the cure for all enterprise woes, as the silver bullet for IT development, or the one-stop solution for cutting costs and simplifying infrastructures. But when you get a bit more inquisitive it turns out that although it could be the answer everyone’s been looking for, it is actually just one of many new management ideas that require a lot of effort if they are to be successful.
An introduction and overview to the origins of PRINCE2 Project Management and it's evolution withing the business space to becoming the industry standard across many UK Government departments, and across the United Nations system.