What is the ITIL Framework and why Become ITIL Certified?
ITIL Certification has become the IT industry's de-facto professional qualification in the field of IT Service Management which is why ITIL Certified managers can earn up to 20% more than thier non-certified counterparts!
Video: TOGAF 9.2 – Everything You Need to Know
Having set the standard for enterprise architecture for over two decades, The Open Group caused a huge stir when it announced TOGAF Version 9.2....
TOGAF – A Lingua Franca For Enterprise Architecture?
A lingua franca is the language, adopted as common, between speakers whose native languages are different but how useful is TOGAF as an Esperanto go-between language for enterprise architects from different backgrounds?
The ITIL Certification Path – A Quick Guide
ITIL offers a range of qualifications at various levels, each of which equips the individual with a specific set of knowledge and skills. To find out which qualification is right for you, check out our quick guide.
Video: Understanding Customer Segmentation & Profiling
In this video we'll give a short introduction to help you understand Customer Segmentation and Profiling.
A Quick Introduction COBIT 5 Enablers: The Principles, Policies and Frameworks
A quick introductions to the COBIT 5 enabler: The principles, policies and frameworks. Each enabler, including Principles, policies and frameworks, is broken down into four generic enabler dimensions. Each of these dimensions contain enabler specific information.
Learning ArchiMate Part 12 – Application Layer Structural Concepts and Relationships
Although very similar to the UML 2.0 component, the ArchiMate component concept strictly models the structural aspect of an application: its behavior is modeled by an explicit relationship to the behavioral concepts.
IT4IT™ and The Third Platform
IT4IT - Gartner call it “the nexus of forces”, the analysts at IDC call it “the third platform”. Ask most CIOs, and you will hear them call it rather frightening.
What is a ‘Process Stakeholder’?
When modeling processes, it is very tempting to focus purely on the actors that undertake the relevant process tasks. Yet, processes often have a...
What Is ITIL 4? Everything You Need to Know
ITIL is the world’s most popular ITSM framework. With ITIL 4 set for release across 2019, practitioners and students are eager to find out what they should expect. All the information you need to know about ITIL 4 is here, from going into depth about what it is, how it works to how it can help your business.
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