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The first two articles of the series “Supporting core BPM principles with BPMN 2.0”, presented two principles of business process management. Similarly, the third principle, ‘processes should be continuously improved’, is related to the first two, as follows...

LinkedIn is the social network that smart sales people use. In the business-to-business (B2B) world it’s an invaluable tool, especially for prospecting. It can help you gather information on people and learn more about the organizations they work for; resulting in better quality prospects who you are more likely to be to sell to.

A beginner’s guide to IT4IT, the Open Group’s exciting new standard for IT Service Management helping you and your organization get to grips with the future of IT.

This second of three articles concentrate on the relationships associated with each of the elements in the Business Concept library. Certain relationships apply to each concept and should be understood by EA practitioners.

Before the BPMN 2.0 specification, there never was any confusion between tasks and events, in this article, we will discuss differences between message events and the send and receive tasks.

ArchiMate establishes a wide set of symbols used to graphically represent these various elements in meaningful ways to the various interested parties. Here's how...

We live in so-called “exponential times”, where companies and their businesses are evolving at an ever-increasing speed. A method for these companies to stay competitive is the continuous investigation of new approaches, technologies, and materials that enable the introduction of new products or services.

A video guide detailing how IT Governance using COBIT 5 can create value in your organization. Creating Value is a governance objective and one that COBIT 5 very clearly describes.

Sales is sales, right? If you have skills and experience, you can sell to anyone in any environment. Wrong – business to business (B2B) selling and business to consumer (B2C) selling require different skills. Knowing which skills and techniques to use in the B2C environment will transform you from an average into an exceptional sales person

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