While the Lean methodology first became popular in manufacturing, the core principles can help to cut out wastage in key processes for almost any business or industry.
The Architecture Development Method is a generic process – so it is always likely to be adapted to meet your specific needs. Here we look at some of the key points to bear in mind about the architecture development cycle.
One option for improving a process is to introduce elements of automation. Yet automation is rarely a ‘silver bullet’, and in order to be effective it’ll be necessary to truly understand the process. In this article, Adrian Reed examines how BPMN can be used to drive process automation.
Storytelling is the ability to create a vision in someone else’s mind. Great sales people use stories to engage their audience. This engagement creates empathy, builds trust and ultimately drives sales.
In the world of IT service management (ITSM), clarity is absolutely key. Despite the inextricable links between the worlds of business and IT, there are still executives, managers and even CEOs who struggle to fully appreciate the importance of having solid IT capabilities when pursuing larger business objectives. Here, we discuss the benefits of studying ITIL.
A quick introduction to BPMN Sub-Processes which includes hiding the complexity of a business process, and defining a contextual scope that can be used for data visibility, transactional scope, the handling of internal and external exceptions of events, or for compensation.
This post presents 10 key BPMN elements, which should be learned prior to creating your first business process diagrams. These 10 key BPMN elements represent a sub-set of the descriptive class of BPMN 2.0 elements.
An introduction and overview to the origins of PRINCE2 Project Management and it's evolution withing the business space to becoming the industry standard across many UK Government departments, and across the United Nations system.
The IT4IT vision is a vendor-neutral Reference Architecture for managing the business of IT and underpins the important work done with IT frameworks such as TOGAF® 9, COBIT® and ITIL®.
Read this blog about IT4IT's Relationship with ITIL and Other Practices and Standards by Good e-Learning's IT4IT expert Richard Moore to gain a better understanding of how IT4IT provides end-to-end model of how the IT function should be managed using an IT Value Chain approach.