Buyers are more savvy than ever and this, in turn, is making sales more complex. In the digital age sales people are no longer needed for data or information – buyers can find all they need on the internet. Sales people need to be expert problem solvers and the person who can solve the problem in the shortest time possible will win the sale.
ITIL Certification has become the IT industry's de-facto professional qualification in the field of IT Service Management which is why ITIL Certified managers can earn up to 20% more than thier non-certified counterparts!
Are you ready for GDPR? This brand new GDPR course from Good e-Learning will make sure you are prepared when the time comes!
Good e-Learning are delighted to announce that we have updated our IT4IT Foundation course and would like to introduce IT4IT™ Foundation (v2.1) which is fully...
The General Data Protection Regulation (or GDPR) comes into effect on the 25th May 2018! Are you ready? Watch our short video to find out!
The General Data Protection Regulation (GDPR) will come into force on the 25th May 2018. Currently many organizations are considering the actions to take to become compliant before the deadline. To help them, the UK’s Information Commissioner’s Office (ICO) has published 12 steps to take on your road to GDPR compliance. Richard Moore presents them here.
BPMN Process diagrams are most common, and are depicted as a graph of flow elements – Activities, Events, Gateways, and Sequence Flows that define finite execution semantics.
The TOGAF exams can be daunting, but understandably Level 2 is more difficult than Level 1. Knowing more about the nature of the Level 2 exam can help you avoid mistakes and perform better when taking the actual exam! Roger Evernded explains the nature of the Level 2 exam scenarios, and gives you some useful tips on how to use this to your advantage when sitting the exam.
Lean Six Sigma is a business improvement methodology made up of two powerful parts: Lean and Six Sigma, which are designed to decreases your organization's costs by removing “Waste” from processes.
BPMN is a rich and detailed standard which enables us to visualize process models using a standard notation. Yet BPMN’s richness can cause challenges when working with a broad range of stakeholders. In this article, Adrian Reed discusses this challenge, and suggests that if we keep our stakeholders front-and-center of our minds, we can keep them on board and create models thatthey will find useful and valuable.