“Service” is such a frequently and widely used term in the IT industry that it can be confusing. What do people actually mean when they say “service”? Fortunately, help is at hand. It’s called “service science”.
Good e-Learning are delighted to announce that we have updated our IT4IT Foundation course and would like to introduce IT4IT™ Foundation (v2.1) which is fully...
TOGAF® 9 Certification is regarded as the industry-standard framework and methodology for enterprise architecture practice and as such, TOGAF Certified Architects can earn upto 24% more than non-certified counterparts!
ITIL Certification has become the IT industry's de-facto professional qualification in the field of IT Service Management which is why ITIL Certified managers can earn up to 20% more than thier non-certified counterparts!
Like ArchiMate 2.1, ArchiMate 3.0 is a modelling language for enterprise architecture, allowing enterprise architects to visualize, analyse, and describe the relationships among architecture...
Sales is sales, right? If you have skills and experience, you can sell to anyone in any environment. Wrong – business to business (B2B) selling and business to consumer (B2C) selling require different skills. Knowing which skills and techniques to use in the B2C environment will transform you from an average into an exceptional sales person
Why do relationships close deals? It’s simple: people buy from people. Competitors are lining up to tempt people away from what you have to offer but there is one thing that will stand you apart from them and it’s you.
Field sales has always been a core part of any sales strategy. The paper road map may have changed to a sat nav and the paper address book may have changed to a comprehensive Customer Relationship Management (CRM) system but field sales is still fundamentally the same. It provides the human element to any sale and being face-to-face with your prospect guarantees quality time without distractions. Use that time wisely and you’ll reap the rewards.
Buyers are more savvy than ever and this, in turn, is making sales more complex. In the digital age sales people are no longer needed for data or information – buyers can find all they need on the internet. Sales people need to be expert problem solvers and the person who can solve the problem in the shortest time possible will win the sale.
If you’re a regular LinkedIn user you’ve probably noticed there have been quite a few changes this year; following Microsoft’s acquisition of the company for $26.2 million in 2016. There’s more to the makeover than just a cleaner look – there have been some changes in functionality too. So is it still the best sales weapon out there?