Subject Areas

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Choose from a wide variety of articles, videos, and resources covering subjects including Enterprise Architecture, Project Management, Compliance and much more!

Cold Calling – 5 Tips to Turn Up the Heat

Let’s be honest - cold calling can feel daunting and uncomfortable. Even for the most experienced sales person it will probably be one of the toughest parts of their job and the one they regularly put off. If your standard approach is to close your eyes and hope for the best then the chances are you’ll not get much in return. Before you pick up the phone read these tips and start turning up the heat on cold calling.

BPMN: What Kinds of Organizational Assets are Business Processes?

We understand the term “asset” as any item of economic value owned by an individual or organization, especially that which could be converted into money. In this blog we take a look at how in BPMN Business Processes can be considered Organizational Assets too.

COBIT 5 Generic Enablers – A Quick Overview

This blog takes a quick look at COBIT 5 Enablers. The 7 COBIT enablers are all described by a common structure, which helps us both understand and use the enabler in practice. This structure consists of 2 major areas – enabler dimensions and enabler performance management.

Types of Waste in Lean – Quick Overview

A key concept in Lean is ‘waste’, which can be defined as anything that doesn’t add value to the customer. This blog covers the 8 different types of waste in Lean.

BPMN Artifacts – A Quick Overview

BPMN 2.0 Artifacts Similar to Flow objects or connections, Artifacts represent a group of BPMN 2.0 elements. Their aim is to provide supporting information about a...

The ‘Architecture Development Cycle’ – What You Need to Know

The Architecture Development Method is a generic process – so it is always likely to be adapted to meet your specific needs. Here we look at some of the key points to bear in mind about the architecture development cycle.

BPMN’s Pool and Lanes – A Quick Overview

Swimlanes are one of the five basic categories of BPMN elements and act as a container for partitioning a set of activities from other activities. BPMN 2.0 defines two different types of Swimlanes: Pools and Lanes.
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Video: Understanding Customer Segmentation & Profiling

In this video we'll give a short introduction to help you understand Customer Segmentation and Profiling.

A Quick Introduction COBIT 5 Enablers: The Principles, Policies and Frameworks

A quick introductions to the COBIT 5 enabler: The principles, policies and frameworks. Each enabler, including Principles, policies and frameworks, is broken down into four generic enabler dimensions. Each of these dimensions contain enabler specific information.

A Quick Introduction to BPMN Sub-Processes: Types

A quick introduction to BPMN Sub-Processes which includes hiding the complexity of a business process, and defining a contextual scope that can be used for data visibility, transactional scope, the handling of internal and external exceptions of events, or for compensation.

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