Why does IT benefit from the IT4IT Standard?

The IT4IT Reference Architecture provides prescriptive support to design, source, and manage services in a business value chain-based framework called the IT Value Chain.

Organizing around the IT Value Chain professionalizes IT to the level of other key areas in the organization, such as finance and HR.

The data-driven IT4IT Reference Architecture enables insight for fast and responsive improvement and an increased focus on organizational results.

Moreover, it addresses the complexity of handling separate business entities to deliver services, and improves IT’s capability to manage suppliers across the service lifecycle to drive for transparency in, as well as quality of, business insight.

IT4IT Value Chain

A game-changing foundation for IT

An IT department operating on the IT4IT principles and framework will gain enormous rewards in cost savings and automation that frees up resources for IT innovation for the lines of business.

Leveraging standardized data artifacts and interactions will form a base for “big data” analytics and business insight that were impossible before.

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IT departments—especially those acting as integrators to various suppliers—profit from eliminating costly, time-consuming, and fault-prone debates on implementations by eliminating the “how?” discussion at the beginning.

How is the IT4IT Standard different to an IT service development model?

The IT4IT Reference Architecture is doubting the effectiveness of a single IT service development model.

It covers the end-to-end service lifecycle, not just the “Build” fraction. The “Source” or “Build” fraction of service delivery can be done using any development methodology the business believes appropriate by service.

The IT4IT Reference Architecture sets which key data artifacts and the relationships must be managed and maintained throughout the service lifecycle—including during the “Build” or “Source” part of the Requirement to Deploy value streamin order to have the service transparency and business insight that IT and business leadership need.

How does the IT4IT Reference Architecture relate to the other standards?

It is the reference architecture for the IT software ecosystem. It describes what companies would put in place to manage IT itself. So it underpins ITIL.


TOGAF is an industry-standard architecture framework describing how businesses would go about introducing IT services. Hence, the IT4IT Standard is one of the libraries that TOGAF recommends organizations to develop for any area in IT that need to be managed.

ArchiMate is a modelling language for business services, and is the form of language chosen by IT4IT, which is also in line with TOGAF.

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Richard has been involved in IT training for over fifteen years, starting his career as a classroom trainer in 2000. Gaining his classroom experience in the City with long stints at organizations such as Goldman Sachs and Morgan Stanley, Richard made the switch to eLearning development and instructional design in 2009 with Thomson Reuters’ On Demand channel. Joining Good e-Learning in 2015, he has been heavily involved in bringing the Open Group’s IT4IT Reference Architecture Standard to an eLearning audience, and continues to work closely with the team at Good e-learning on other new and exciting projects.