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Articles Tagged with: Process Automation
Knowing when to show automation and IT on a process diagram is a tricky balance. Show too much, and stakeholders will 'turn off'. Yet...
One option for improving a process is to introduce elements of automation. Yet automation is rarely a ‘silver bullet’, and in order to be effective it’ll be necessary to truly understand the process. In this article, Adrian Reed examines how BPMN can be used to drive process automation.