Browse All Posts By: Mark Smalley
Mark Smalley, also known as The IT Paradigmologist, thinks, writes and speaks extensively about IT 'paradigms' – in other words our changing perspectives on IT. His current interests are the digital enterprise, IT operating models, value of IT, business-IT relationships, co-creation of value, multidisciplinary collaboration, working with complexity, and as the overarching theme, management of information systems in general. People collaborate with Mark to discover where they are and to visualize where they want to be. Mark is an IT Management Consultant at Smalley.IT and Global Ambassador at the ASL BiSL Foundation. He has spoken at hundreds of events in more than twenty countries. Mark is Anglo-Dutch - he was born in London but has lived in the Netherands for more than forty years, currently on the southern outskirts of Amsterdam.
The Pre-Requirements for Project Management
No, it’s not a typo. “Pre-requirements” or “prequirements” is a quirky way of expressing that a lot goes on before requirements are formalised enough for IT to work with them, and that this is where business value is determined. Everything after that is ‘just’ execution.
DevOps and IT Service Management – If it Hurts, do it...
From time to time, the need arises to trade in trusted tools for superior notions. IT is not immune to this phenomenon. In this article by our ITIL and Dev Ops expert Mark Smalley, we look at some DevOps thinking about familiar IT Service Management topics.
Is Information Management a Key Responsibility for Modern Businesses?
There is plenty of guidance available to help the IT function manage IT services from a provider’s perspective but guidance for the business on the other side of the proverbial fence is thin on the ground. Fortunately, COBIT® and BiSL® have guidance to offer because good governance implies good information management.
The Difference Between Digital Transformation & IT Transformation
Considering they work in a discipline based on zeroes and ones, IT people are exceedingly sloppy with their use of non-programming language. Take the term ‘digital transformation’ that everybody seems to be talking about; what does it mean? Transformation of what? What is ‘digital’ anyway? And while we’re at it, what’s the difference between ‘digital’ and ‘IT’?
IT4IT Service Science
“Service” is such a frequently and widely used term in the IT industry that it can be confusing. What do people actually mean when they say “service”? Fortunately, help is at hand. It’s called “service science”.
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