Authors Posts by Mark Smalley

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Mark Smalley, also known as The IT Paradigmologist, thinks, writes and speaks extensively about IT 'paradigms' – in other words our changing perspectives on IT. His current interests are the digital enterprise, IT operating models, value of IT, business-IT relationships, co-creation of value, multidisciplinary collaboration, working with complexity, and as the overarching theme, management of information systems in general. People collaborate with Mark to discover where they are and to visualize where they want to be. Mark is an IT Management Consultant at Smalley.IT and Global Ambassador at the ASL BiSL Foundation. He has spoken at hundreds of events in more than twenty countries. Mark is Anglo-Dutch - he was born in London but has lived in the Netherands for more than forty years, currently on the southern outskirts of Amsterdam.
Project planning

The Pre-Requirements for Project Management

No, it’s not a typo. “Pre-requirements” or “prequirements” is a quirky way of expressing that a lot goes on before requirements are formalised enough...
Dev Ops ITIL

DevOps and IT Service Management – If it Hurts, do it...

From time to time, the need arises to trade in trusted tools for superior notions. IT is not immune to this phenomenon. In this article by our ITIL and Dev Ops expert Mark Smalley, we look at some DevOps thinking about familiar IT Service Management topics.
COBIT

Is Information Management a Key Responsibility for Modern Businesses?

Information is a valuable business asset but is it managed in accordance with its importance – and by whom? There is plenty of guidance available...
IT4IT Automation

The Difference Between Digital Transformation & IT Transformation

What’s the difference between digital transformation and IT transformation and how can the IT4IT Standard contribute? For a discipline that is based on zeroes and...
IT4IT IMG

IT4IT Service Science

“Service” is such a frequently and widely used term in the IT industry that it can be confusing. What do people actually mean when they say “service”? Fortunately, help is at hand. It’s called “service science”.

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The IT4IT vision is a vendor-neutral Reference Architecture for managing the business of IT and underpins the important work done with IT frameworks such as TOGAF® 9, COBIT® and ITIL®.