Authors Posts by Philip Gallagher

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Philip is a content writer with experience across multiple industries, including gaming, home improvement, and now e-learning. He graduated from the London School of Economics with a BA in History before taking on various odd jobs and volunteer writing positions, but soon broke into professional writing as a retail journalist. Now focusing on content writing, Philip is a tireless enemy of cliched corporate jargon. He believes that marketing content should be clear, concise and relevant to readers. Rather than assuming that customers know all about your solution, it is up to you to identify with their problem and offer something that will really get their attention. As such, he strives to understand the real-world applications of Good e-Learning’s product portfolio so that it can be explained in a way that is both coherent and down to earth. If you cannot understand what you are selling, you won’t get far! In his spare time, Philip enjoys watching movies, gaming and writing with friends.
What is a DevOps Toolchain

What is a DevOps Toolchain?

Toolchains are fundamental to the mentality of DevOps, especially considering just how many tools and pieces of software can go into a DevOps environment. Each is used to solve a particular problem, and teams will constantly be looking out for new ways to perform tasks more effectively.
Understanding the ITIL Continual Improvement Process

Understanding the ITIL Continual Improvement Process

Though it no longer has a dedicated module, continual improvement is central to ITIL 4’s ‘Service Value System (SVS)’. It is continually applied in all areas used to create or manage services, ensuring they can continue to evolve however possible while remaining fully aligned with business priorities.
The Digital Transformation Journey - How to Model a Business Strategy

The Digital Transformation Journey – How to Model a Business Strategy

The webinar, called 'The Digital Transformation Journey - How to Model a Business Strategy’, will focus on iServer 365, an SaaS modeling tool created by Orbus Software.
Measuring the Success of AgilePM

Measuring the Success of AgilePM

So why is it supposedly any more difficult to measure success in Agile projects? The easy answer is this: style.
How successful IT leaders are changing the ITSM agenda

Good e-Learning Hosts Free Webinar on Evolution of IT

Business consultant and ITIL author David Cannon will lead discussions on recent industry developments within IT and how organizations are responding.
Measuring the Success of AgileBA

How to Measure Success in AgileBA

However, the goalposts are starting to shift with the popularity of Agile. The non-traditional management approach alters the structure of planning and benefits realization significantly. It also decentralizes control, allowing team members to make decisions without requiring managerial oversight. This can all create an environment unfamiliar to your traditionally focused business analyst, making it more difficult for them to perform their role.
Which is Better: AgilePgM vs. MSP

Which is Better: AgilePgM vs. MSP

Of course, there is no rule to say that you can’t utilize a framework like MSP while introducing Agile elements. As we already said, there are several similarities between MSP and AgilePgM that can make them compatible.
How Do DevOps Engineers Get Headhunted?

How Do DevOps Engineers Get Headhunted?

Anyone within a DevOps culture can claim the title regardless of their skills, so before you start looking for roles relating to the title, it is worth taking the time to define exactly what kind of position you are looking for.
TOGAF 10 TOGAF 9.3 update

TOGAF 10: What do we Know so Far?

The current version of TOGAF, TOGAF 9.2, was released back in 2018. Since then, the Open Group has made several updates to the TOGAF Library and has even addressed popular topics like digital transformation.
managing complex change in a business

How to Manage Complex Change

Regardless of the difficulty, complex change initiatives are happening far more frequently in businesses around the world. Risks and opportunities are appearing more often in today’s markets, and businesses with the capacity to undertake and sustain organizational change have the potential to enjoy major gains in terms of reputation and ROIs. Events like the COVID-19 pandemic have also stressed the need for embedded change management practices in case of unforeseen challenges.

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Video: TOGAF 9.2 – Everything You Need to Know

Having set the standard for enterprise architecture for over two decades, The Open Group caused a huge stir when it announced TOGAF Version 9.2. Both new enterprise architecture students and experienced TOGAF practitioners had several pertinent questions...