We understand the term “asset” as any item of economic value owned by an individual or organization, especially that which could be converted into money.

Business processes are organizational assets too. Business processes are of great importance for customers, since they create value for them by interrelating a set of actions which transform organizational inputs into organizational outputs.

Organizational assets can be divided into two main types: Tangible and Intangible.

Tangible assets, also known as organizational resources, have a physical form such as raw materials for products, machines, infrastructure, or money.

Intangible assets, also known as organizational capabilities, are goods of a non-physical nature, such as:

  • The science of knowing what to do
  • Our relations with the clients
  • The technology of information and databases,
  • Patents, trademarks, and copyrights, or
  • The abilities and innovations of the employees
  • Business Processes

The productivity of an organization depends on how capabilities use and manage resources. Another difference between resources and capabilities is that resources are relatively easy to acquire whereas capabilities take time to build up. So, capabilities are generally harder to copy by competition and thus help organizations gain competitive advantage.

Processes belong to intangible assets. This makes them abstract which means we have to somehow represent them. A standardized way to represent business processes is with the Business Process Model and Notation.

More Free Resources

SOURCEOrbus Software
Previous articleCOBIT 5 Generic Enablers – A Quick Overview
Next articleCold Calling – 5 Tips to Turn Up the Heat
Gregor received his PhD in 2008 in the fields of software engineering and information systems and has nearly a decade of experience in BPMN, starting to investigate and actively use BPMN since its introduction in 2004. In addition, he has participated in the development of one of the first BPMN modeling utilities - a package of plugins for Visio, which were introduced early in 2005 and is the main author of the first BPMN poster (bpmn.itposter.net), which has been translated into several languages and already exceeded 50.000 downloads.