Tags Posts tagged with "ITIL V3"

Articles Tagged with: ITIL V3

What are the key components of the ITIL library

What are the key components of the ITIL library?

While ITIL might not be a library anymore, it still has several key components that practitioners are experts at adapting and implementing. In this article, we will explore each of these components.
What is incident management in ITIL

What is incident management in ITIL?

In ITIL, incident management covers all incidents, whether they only impact a single user or an entire business. This also applies to relatively minor incidents that may not stop services from running entirely but still limit functions and usability.
Understanding the ITIL Continual Improvement Process

Understanding the ITIL Continual Improvement Process

Though it no longer has a dedicated module, continual improvement is central to ITIL 4’s ‘Service Value System (SVS)’. It is continually applied in all areas used to create or manage services, ensuring they can continue to evolve however possible while remaining fully aligned with business priorities.
How successful IT leaders are changing the ITSM agenda

Good e-Learning Hosts Free Webinar on Evolution of IT

Business consultant and ITIL author David Cannon will lead discussions on recent industry developments within IT and how organizations are responding.
What does ITIL stand for IT infrastructure library

What Does ‘ITIL’ Stand For?

When it was first released back in the 1980s, ‘ITIL’ stood for the ‘IT Infrastructure Library’, as it was a series of 48 books that outlined best practices for managing the infrastructure of IT.
When ITIL v3 discontinued ITIL 4

ITIL v3 Exams to Be Discontinued in 2021/22

With the final module of ITIL 4 now on the market, AXELOS has finally announced time limits for those still waiting to take the exams for ITIL v3 and the ITIL 4 Managing Professional (MP) Transition module. So, how long do they have left, and what do they need to know about updating their qualifications?
Update: ITIL 4 vs DevOps

Which is Better: ITIL 4 vs. DevOps

There is certainly no shortage of success stories for both ITIL and DevOps. Each has proven to trigger increased efficiency, reliability, and overall ROIs for IT operations across the board. Not only do they optimize management, but they also steer IT governance in order to better-support major business goals

Good E-Learning Launches Course for ITIL 4 Managing Professional (MP) Transition

Good e-Learning’s world-class portfolio now covers the full certification paths for both ITIL V3 and ITIL 4.
video

Good E-Learning Becomes ‘Market Leader’ for ITIL Training

The Trusted Training Radar Report from Course Conductor gave Good e-Learning particularly high praise in the categories of Customer Service, Flexibility, and Professionalism.

Good E-Learning Announces Flash Sale With Everything 20% Off

Good e-Learning has just announced a new ‘Flash Sale’, offering customers 20% off all courses in the company’s award-winning online training portfolio.

Stay Connected

1FansLike
2,249FollowersFollow
1,010SubscribersSubscribe

Popular Videos

video

Video: TOGAF 9.2 – Everything You Need to Know

Having set the standard for enterprise architecture for over two decades, The Open Group caused a huge stir when it announced TOGAF Version 9.2. Both new enterprise architecture students and experienced TOGAF practitioners had several pertinent questions...
video

What’s Coming in ITIL 4?