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Articles Tagged with: ITSM
For career-minded IT staff and managers, studying ITIL 4 can be an excellent springboard for success. The certification path suits the needs of students in varying positions and even acknowledges the intrinsic connection between IT governance and long-term program and project management.
ITIL has long set the standard in IT service management, and so when AXELOS announced ITIL 4 it caused an uproar! We take a look at how students can pursue certifications in ITIL 4, as well as how practitioners certified in ITIL V3 will be able to transition over to the new version when it comes out
In the world of IT service management (ITSM), clarity is absolutely key. Despite the inextricable links between the worlds of business and IT, there are still executives, managers and even CEOs who struggle to fully appreciate the importance of having solid IT capabilities when pursuing larger business objectives. Here, we discuss the benefits of studying ITIL.