Articles Tagged with: Study ITIL

The ITIL 4 framework is incredibly versatile and beneficial for you and your team. The ITIL Service Lifecycle paints a holistic picture of how to plan, create, release and continually improve IT-enabled services, both for internal users and customers. At the same time, it encourages a consistent emphasis on aligning ITSM with larger business goals and requirements. Here we discuss the benefits ITIL can bring and how this can directly help your organization.

In the world of IT service management (ITSM), clarity is absolutely key. Despite the inextricable links between the worlds of business and IT, there are still executives, managers and even CEOs who struggle to fully appreciate the importance of having solid IT capabilities when pursuing larger business objectives. Here, we discuss the benefits of studying ITIL.